Mary was a joy to work with. She got our home listed and sold quickly. She set up showing after showing, day and night and got our home under contract in less than four days. My wife and I had to move rather quickly due to a relocation for work and Mary helped make the home sale process stress-free. We highly recommend hiring Mary if you are considering moving!
Mary was outstanding across the board. She was spot on with market and gave us great advice on what we should be doing as far as upgrades on the house. She was great at communication and always kept us in the loop. I highly recommend Mary and she is also a fellow Air Force Veteran.
As a military member, I have had to work with a multitude of agents in the past. Mary has by far exceeded all of them and any expectations my wife and I had. She was extremely knowledgeable and transparent with everything along the way. I wish there was an option to give 10 stars, because she deserves 11!
Mary did a fantastic job finding our first home. She was always quick with her responses and always answered our questions no matter how small. We loved working with her and would recommend her to anyone looking for their home!
Mary did a great job explaining the process to us, answering questions, and making suggestions. She was VERY responsive to calls, texts, and emails. We got a good offer on our house and closed quickly. Mary was active in the entire process, making sure we understood our options and pros and cons to our choices. Very nice to deal with. Very professional. Very knowledgeable.
Mary was an absolute joy to work with. We were moving from another state for work and were unfamiliar with the area. She asked questions to get to know us and made suggestions and shared knowledge which made us feel at ease. We are beyond thrilled with her and can't thank her for her help enough!!
Mary is absolutely fantastic! We were making a long distance move and are unfamiliar with the area, and she really helped us feel at ease and find the area that was right for us. She even suggested areas we might like across the river in Missouri, which meant that we'd have to work with another agent, but goes to show how much she cares about her clients and their needs. We had some small issues with the seller at closing, and Mary 100% had our backs and stood up for us to make things right. In addition to being a great agent, she's a wonderful human and an absolute pleasure to be around. The buying/selling process can be a nightmare, but working with Mary made it absolutely seamless! We can't recommend her highly enough!
If anyone (which I know is all of you) wants to have a great realtor experience, you need to contact Mary! She took excellent care of me and my needs for the sale of my house. She works very hard to make sure that everything, down to the detail, is taken care of! I couldn't be more pleased with the result. Thanks Mary!
We were introduced to Mary, among other agents, through our relocation company and from the initial phone call, Mary stood out as an exceptional real estate professional. We engaged other agents in the process and each provided a comprehensive assessment. Mary's expertise was obvious in the depth and detail of her assessment.Mary understands the nuances of the area neighborhoods and her assessment of our property was spot-on, resulting in an offer of $100K more than another agent suggested as our asking price.Throughout our sale, Mary was one step ahead, making sure everything was moving forward smoothly. She *always* provided a prompt response, whether via text, email, or phone call. Unfortunately, and by NO fault of Mary, our closing had some unexpected hiccups. She provided calm, professional reassurance and updates while gracefully enduring our stressed-out responses to the situation. From listing to closing, Mary was a pleasure to work with and the epitome of professionalism. Highly Recommend!
Couldn’t have asked for a better person than Mary to sell our first home. From the start, her guidance on house prep and price was spot-on. We had a buyer in less than 2 weeks after listing. Most of all I appreciated her effort and responsiveness. She guided us throughout the process and was there early morning or late evening, whatever was needed. Highly recommend her services!
"Mary is such a dedicated agent. She works so hard and stays on top of things from start to finish. She is so knowledgeable and is such a pleasure to work with. I would highly recommend her!"
Mary was fantastic!! She was the upmost professional. She kept us updated and returned our calls immediately. When things got tough she was encouraging and did everything she could to remedy the situation. She was able to get us even more money for our home than we dreamed. Her knowledge of the market is incredible. I would highly recommend her. I don't know what we would have done without her! Ben and Rhonda Jones
We are loving our new home
Mary has been our realtor for buying and selling our house! It was our first time buying a home, and she ended up showing us 20 homes in one weekend because we were not from this area, and only in town for 7 days. She is truly devoted to her clients! Through both processes she always kept us informed and calmed our nerves from being both a first time home buyer and seller. She is extremely knowledgeable in real estate, and was able to break down each process for us. She has always been professional and easy to be in touch with. I would highly recommend Mary to anyone and everyone who is looking to buy or sell in our area!
My husband and I started working with Mary in Nov 2015, when we were in the process of house hunting. Because we did not live in the area yet, Mary was able to email us a listing of houses that met our requests. She also recommended areas/neighborhoods that were better suited for our lifestyle. We visited in November for one week and were able to work with Mary during that time. Mary showed us 21 houses in a couple of days that were in different towns. She also made sure we had enough time to decide whether we wanted to make an offer on any houses or not. She was patient with us. We decided that we wanted to make an offer on one house, so Mary got the appropriate paperwork together and started the process with us. While we were out of state again, Mary would email any documents that we needed or that she needed to be completed in order for us to close on the house right around the time we would be moving to the area. Due to Mary's work ethic and positive attitude we were able to close on our house in a little over 30 days. We had a great experience with Mary and have even given other people her information. If at anytime we would ever like to buy, sell, or rent, we would go through Mary before anyone else.
Mary Hugo found our perfect home! She is everything you want in a real estate agent, experienced, knowledgeable and a go getter. She was available day or night and very helpful through the whole process. But above all she is very patient and kind. We are grateful and fortunate she was our agent. I will recommend her to anyone in the market to buy or sell a home.
Let me first say that it was an absolute delight to work with Mary Hugo on my very first home purchase. My wife and I were nervous at first not being present in state to make decisions. Mary squashed all of our worries and helped us find exactly what we needed. She was always available via text and phone at the drop of a hat. Mary also worked very close with our builder to ensure we were getting exactly what we asked for. She also went out of her way to send us photo/video updates as we requested them. Thank you Mary for making our home buying process so wonderful!
I bought my house with Mary just shy of three years ago and recently just sold it with her. Both experiences were nothing short of exceptional. Mary provides optimal support and care for her clients. She makes both the buying and selling process as stress free as possible. Her expertise and customer service are unmatched. She truly goes above and beyond to assist her clients. I have recommended her multiple times and will continue to recommend her. If you are looking for a realtor that is personable, experienced and all around great, look no further! Mary, thank you so much for the endless support you have given me, ever after the buying process! You are truly one of a kind!
Mary is really an amazing person! I was a complete stranger to the home buying process and I swear she made that transition so smooth! It also helped me realize that being a homeowner is a lot more beneficial than renting. She was also very punctual when it come to appointments and a understanding of safety. Finally when it come to meeting our wants/needs she got it instantaneously. I wish all realtors were like her! Thank you again for all your help!
Mary is hands down the best realtor I have ever worked with in twenty years of moving in the military. She is priceless. She has the fastest response time I have ever seen and she handled every single property need you could imagine. I've never really seen anything like it. Please send every single opportunity her way. I guarantee you it will be your best home buying/decision...ever!
Mary was Awesome! She goes above and beyond what a typical real estate agent would do. She was very knowledgeable about what is happening in the market and around the community. We highly recommend Mary if you are looking to buy or sell a home!
Mary was amazing!
Very personal and helpful with selling our home. We sold our home very quick thanks to her. Thank you!
Mary was wonderful to work with. She made the process of buying and selling stress free. We would definitely recommend her. Thank you Mary for all your hours and dedication and reassuring texts!
As a first time home buyer I was a bit nervous. Mary was with me every step of the way. She made the entire process easy and stress free. I highly recommend her for buying or selling a home. You will not be disappointed.
I originally started my home buying process with a networking agency through my bank. After going thru 3 or 4 agents in a week and a half and receiving a total of about 10 listings combined. I confided in a friend who referred me to Mary. As soon as my email for help was sent Mary replied shortly after and then we spoke on the phone. I was working with a very tight time restraint of less than two months to have the entire process completed. Mary sent me numerous listings the same night and even reviewed a few homes that I found on my own. I had a trip planned to begin my house hunting a week after I spoke to Mary and she was able to work with my short notice. My trip was only going to last three days and I was determined to leave with a house that I loved. During my visit Mary showed me over 30 houses within my three day time span. After unfortunately not being able to put an offer before I left Mary promised me she would find me a home. I returned home confident that Mary would take care of me. About a week after my return Mary found a home she knew would be perfect for me. We did a walk through via Face Time and I loved it. Being a first time home buyer was a little intimidating in not knowing everything about the process and not wanting be taken advantage of. Mary answered every question and walked me through each process step by step and was always available. The process could not have gone any smoother. I would recommend anyone and everyone who is looking to buy a home to Mary, she is exceptional at what she does and will not stop until her customers are 100% satisfied. She takes the time to get to know the customer and what they like and doesn't waste their time with homes they wouldn't be happy in. She truly cares about what will make the customer happy in the long run and doesn't try to force it. I cannot thank you enough for your help and commitment Mary!
Wonderful helpful attitude. We appreciate how much she was willing to work with us!
Mary did an amazing job, staying on top of things the whole time. A very professional approach. Mary always stayed positive and was very reassuring. We would absolutely recommend her.
Very helpful and helped us find our amazing dream home.
Mary did a GREAT job getting my parents house sold! She gave me very helpful advice on how to get the house ready to sell. She keep me organized and efficient in responding to the buyers requests and inspection details that had to be fixed. She recommended at wonderful repairman to take care of the problems. The process could not have been easier! Mary was very very professional in her advice and guidance in the many questions that I asked. I would recommend using her services to anyone. She was wonderful!
Mary acted as Attorney in Fact for me in selling a property in my behalf, since I am out of state. Mary knew the market trends of the area. She was punctual, precise, kind, patient and very professional. She maintained with me accurate and timely communication. Mary truly took all the burden off of me! I had full trust in her and the transaction closed successfully without any problems. I would use one word about her-Awesome! Thank you Mary
We were referred to Strano and Associates by friends and are very happy with everything. Mary was very personable and friendly. When we first arrived to the area she gave us a nice tour of the area. She went through countless listings with us, and a whole bunch of walk-throughs. She always said she would find us a house that worked for us, and indeed she did. She was very fast at answering texts, emails, phone calls whenever we were on the other end. If you want an attentive, hard working realtor, I cannot recommend Mary enough. If I ever end up moving, I hope she is available to represent us as the selling agent next time.